Help
Frequently Asked Questions
Do you offer cash on delivery?+
Yes. Cash on delivery is available across Pakistan — pay in cash when your order arrives. We also accept advance payment via JazzCash, Easypaisa, or bank transfer if you prefer.
How long does delivery take?+
Orders are dispatched within 1–2 working days and typically arrive within 2–4 working days, depending on your city. You'll be updated once your order is on the way.
Do you ship nationwide?+
Yes, we deliver to all major cities and towns across Pakistan.
How do I track my order?+
Once your order ships, we'll share tracking details over WhatsApp or email. You can also message us anytime for an update.
Is the jewellery real gold or silver?+
Our pieces are high-quality artificial (imitation) jewellery — beautifully plated and finished to look and feel premium, at a fraction of the cost of solid metal. With proper care they stay gorgeous for a long time.
How do I care for my jewellery?+
Keep pieces away from water, perfume, and sweat, wipe them gently with a soft dry cloth, and store them in a dry pouch. See our full care guide on any product page under “Care Instructions.”
How do I find my ring size?+
Use our simple at-home guide to measure your finger and match it to a size. View the ring size guide.
What is your return & refund policy?+
If something isn't right, contact us within the return window shown on the product page. Items must be unworn and in original condition. Full details are in the “Refund & Returns” section on each product.
How can I contact you?+
The fastest way is WhatsApp — see our Contact page for details. We're happy to help with sizing, orders, or anything else.
Still have a question?
Contact us